MG Hotline — Terms & Conditions

1. Scope

These Terms & Conditions apply to the MG Hotline subscription operated by Mark Reynolds.

By subscribing to the MG Hotline, you agree to these terms in full.

The MG Hotline is a month-to-month subscription providing real-time alignment support via WhatsApp and weekly Zoom sessions.

The MG Hotline is available to individuals aged 18 years or older.

By subscribing, you confirm that you are legally able to enter into a binding agreement.

The MG Hotline is billed monthly in USD.
Payment is due at the time of subscription and renews automatically each month unless cancelled.
You may cancel at any time before your next billing date to avoid further charges.
No refunds are provided for partial months.

Pricing may change in the future. Any change will not affect your current rate unless you cancel and rejoin.

The MG Hotline provides:

This service is:

You remain responsible for your own decisions and actions.

Support is provided during the published Hotline Hours (Brisbane, Australia time).

Responses outside these hours are not guaranteed.

No support is provided on Sundays or Australian public holidays.

Occasional adjustments to hours may occur with notice.

All communication must remain respectful.

The right to terminate access without refund is reserved in cases of:

Confidentiality of all client communication is maintained.

Tech support is collaborative.

I guide, simplify, and troubleshoot with you. I do not:

Complex or out-of-scope work may require separate discussion.

All tools, frameworks, methods, and materials provided remain the intellectual property of Mark Reynolds.

You may use what you learn for your own business.

You may not reproduce, resell, or redistribute proprietary materials without written permission.

Your personal information is handled confidentially and used only for service delivery and communication.

You may unsubscribe from non-essential communications at any time.

The MG Hotline is provided in good faith.

No guarantees are made regarding specific financial, business, or personal outcomes.

To the fullest extent permitted by law, liability is limited to the amount paid in the most recent billing period.

These Terms & Conditions are governed by the laws of Queensland, Australia.